FAQ
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  • Q What is the warranty of your products?

    A The warranty of our products is 12months.

    The quality is very good, normal your cable will be work well for more than 2 years.
  • Q Do you provide OEM/ODM service?

    A Of course. We have a professional team which has considerable experience in package and products designing and manufacturing. 

    Please send us the high definition images, text, logo and how would you like to arrange them. 

    We will try our best to turn your ideas into effect and send you finished files for confirmation before making production.

     
    If you want to change the shape of the SR or aluminium case, we need to open new mold, mold charge is about 1200USD, lead time of finished mold is about 15 working days.

    We can customized colors and length, MOQ for customized color is 3000pcs/color, MOQ for customized length is 500pcs per color.

    For more details, you can send us inquires. 



  • Q Do you support multiple payment methods?

    A
    Yes. We accept Paypal, T/T, Western union and Credit card payment.

    You can choose any payment that is convenient for you.
     
  • Q Can we come to visit the factory?

    A Yes, welcome.

    We are manufacturers and our factory has 50 injection machines, 4 SMT lines, 6 production lines. We have our own R&D team. We can satisfy whatever you want.
  • Q What kind of transportation do you use?

    A
    We always use express delivery like DHL, UPS, FedEx, TNT .  But if buyers provide us accounts of their own, transportation fee paid by such accounts are also welcomed.
     
    We also always transport by air and sea for the goods with large quantity.
  • Q How long does the delivery time take?

    A
    Deliver time:
     
    For small QTY, deliver time is around 4-8 working days after payment;
     
    For mass order, deliver time is around 10-15 working days after deposit;
     
    For customized orders, we will deliver the goods within the deadline which both parties agreed.